Experience

Three years of progressive internship experience across international logistics, freight brokerage, and business development.

Supply Chain Specialist Intern

World Marketing Company

June 2025 – Present

Knoxville, TN

  • Process up to 100 new international purchase orders weekly and track 150+ active orders daily across a catalog of 1,000 SKUs, supporting 7 major U.S. military customers, 8 globally recognized suppliers, and deliveries to 10 countries.
  • Manage purchase orders valued at $1M+ with full lifecycle ownership from booking to delivery.
  • Submit up to 100 ocean-carrier booking requests per month through government systems, coordinating requirements between the military, manufacturers, prime vendors, drayage carriers, and ocean carriers/ports.
  • Develop and maintain international shipping documentation while ensuring strict compliance with military and export requirements.
  • Reduced documentation turnaround times by ~10% through the development and implementation of an AI-assisted document parsing system, additionally eliminating manual data entry and significantly reducing error rates.
  • Develop Power BI dashboards used by Operations and Leadership to centralize all order, supplier, and SKU data, improving visibility of order status and aging, carrier loading appointments, supplier/manufacturer on-time performance, SKU/item trends and constrained inventory, and service fees and cost-to-serve insights.
  • Coordinate day-to-day shipping schedules and carrier pickups with U.S. manufacturing partners, ensuring on-time performance for routine and urgent/expedited military shipments.
  • Collaborate cross-functionally with Sales and Sales Support teams for pricing inquiries, quotes, sample requests, and customer documentation needs.
  • Provide general administrative and analytical support, including maintaining electronic sales documentation, managing product specification sheets, and organizing customer records in SharePoint.

Logistics Coordinator Intern

Bella Products and Services, LLC

June 2025 – Present

Knoxville, TN

  • Oversee daily logistics across multiple manufacturing and wholesale NAICS categories for an SBA 8(a) subsidiary of World Marketing Company.
  • Improved on-time delivery performance by coordinating carriers, tracking shipments, and resolving transit issues in real time.
  • Streamlined order processing and documentation workflows, reducing delays and enhancing accuracy for USDA/FDA-regulated products.
  • Partnered with suppliers, brokers, and distributors to optimize routing, cut transportation costs, and maintain strict cold-chain compliance.

Freight Broker Intern

Universal Capacity Solutions, LLC

May 2024 – August 2024

Nashville, TN

  • Maximized company and team margin by competitively negotiating carrier pay, resulting in an average of 20 loads per week booked for at least $100 below market average.
  • Developed and managed a network of approximately 30 dedicated motor carrier companies to haul freight consistently.
  • Consistently contributed over $1,000/week to company margin through competitive negotiation with motor carrier companies.
  • Vetted carriers to ensure reliability and safety standards set forth by the company and the FMCSA.

Business Development Intern

Universal Capacity Solutions, LLC

December 2023 – May 2024

Nashville, TN

  • Researched sales leads through CRM systems and conducted thorough vetting of potential customers to assess profitability, resulting in an average of 80 new leads each week.
  • Analyzed requests for price (RFPs) using data for current freight lanes to return competitive proposals.
  • Drove business growth through developed communication on cold calls to acquire new customers.
  • Scheduled and coordinated face-to-face and phone meetings with potential clients to initiate lasting business relationships.

Carrier Services Intern

Universal Capacity Solutions, LLC

June 2023 – December 2023

Nashville, TN

  • Communicated with motor carrier dispatchers and drivers, ensuring timely delivery and pick-up of shipments.
  • Managed over 100 in-transit shipments daily to maintain real-time visibility.
  • Verified drivers had possession of essential paperwork, including bills of lading, proof of delivery, and scale/inspection tickets.
  • Addressed additional needs with internal freight brokers and account executives for streamlined operations.